O*NET Career Intelligence
Travel Agents
SOC 41-3041.00
Plan and sell transportation and accommodations for travel agency customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.
Zone 3
Sales and Related
8
Skills
8
Knowledge
3
Job Zone
No
Green
Top Skills 8
Active Listening4.1
Service Orientation4.1
Reading Comprehension4.0
Speaking4.0
Social Perceptiveness3.8
Persuasion3.6
Judgment and Decision Making3.4
Writing3.1
Knowledge Areas 8
Customer and Personal Service4.2
English Language4.0
Sales and Marketing3.9
Geography3.4
Computers and Electronics3.4
Clerical3.2
Telecommunications3.2
Transportation3.1
Key Tasks
1Collect payment for transportation and accommodations from customer.
2Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
3Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
4Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
5Record and maintain information on clients, vendors, and travel packages.
Also Known As
Auto Travel Counselor
Beach Expert
Certified Corporate Travel Executive
Certified Travel Counselor
Corporate Travel Agent
Corporate Travel Consultant
Corporate Travel Counselor
Corporate Travel Expert
Destination Specialist
International Travel Consultant
Tools & Equipment
Card readers
Computer inkjet printers
Computer laser printers
Copy machines
Laser facsimile machines
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