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First-Line Supervisors of Non-Retail Sales Workers
SOC 41-1012.00
Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
Zone 4
Sales and Related
8
Skills
8
Knowledge
4
Job Zone
No
Green
Top Skills 8
Active Listening4.0
Speaking4.0
Monitoring4.0
Judgment and Decision Making4.0
Management of Personnel Resources4.0
Reading Comprehension3.9
Critical Thinking3.9
Social Perceptiveness3.9
Knowledge Areas 8
English Language4.2
Sales and Marketing4.1
Administration and Management3.9
Customer and Personal Service3.7
Personnel and Human Resources3.6
Education and Training3.4
Mathematics3.4
Economics and Accounting3.3
Key Tasks
1Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
2Listen to and resolve customer complaints regarding services, products, or personnel.
3Provide staff with assistance in performing difficult or complicated duties.
4Monitor sales staff performance to ensure that goals are met.
5Formulate pricing policies on merchandise according to profitability requirements.
Also Known As
Advertising Material Distributors Supervisor
Agency Manager
Area Sales Manager
Artificial Breeding Distributor
Associate Director of Sales
Auto Parts Manager
Block Captain
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Branch Manager
Tools & Equipment
Desktop computers
Laptop computers
Laser facsimile machines
Multiline telephone systems
Printing calculators
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