O*NET Career Intelligence

Counter and Rental Clerks

SOC 41-2021.00

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute costs, and accept payment.

8
Skills
8
Knowledge
1
Job Zone
No
Green

Top Skills 8

Active Listening
3.6
Speaking
3.4
Service Orientation
3.4
Reading Comprehension
3.2
Social Perceptiveness
3.2
Critical Thinking
3.1
Coordination
3.1
Monitoring
3.0

Knowledge Areas 8

Customer and Personal Service
4.1
Computers and Electronics
3.4
Sales and Marketing
3.4
English Language
3.2
Clerical
3.1
Mathematics
3.0
Administration and Management
3.0
Personnel and Human Resources
2.4

Key Tasks

1Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
2Compute charges for merchandise or services and receive payments.
3Answer telephones to provide information and receive orders.
4Provide information about rental items, such as availability, operation, or description.
5Rent items, arrange for provision of services to customers, and accept returns.

Also Known As

Airplane Charter Clerk Apartment Rental Clerk Apparel Rental Clerk Attendant Auto Rental Clerk Automobile Rental Clerk Baby Stroller and Wheelchair Rental Clerk Baby Stroller Rental Clerk Bicycle Rental Clerk Boat Rental Clerk

Tools & Equipment

35 millimeter cameras Adjustable widemouth pliers Adjustable wrenches Barcode scanners Cash registers

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