O*NET Career Intelligence

Postmasters and Mail Superintendents

SOC 11-9131.00

Plan, direct, or coordinate operational, administrative, management, and supportive services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

Zone 2 Management

Skills

Knowledge

Job Zone

Green

Top Skills 8

Reading Comprehension

4.0

Active Listening

4.0

Speaking

4.0

Social Perceptiveness

4.0

Coordination

4.0

Time Management

4.0

Management of Personnel Resources

3.9

Critical Thinking

3.8

Knowledge Areas 8

Administration and Management

4.4

Public Safety and Security

4.2

English Language

4.1

Production and Processing

4.0

Customer and Personal Service

4.0

Education and Training

3.7

Personnel and Human Resources

3.6

Mathematics

3.6

Key Tasks

1Monitor employees' work schedules and attendance for payroll purposes.

2Organize and supervise activities, such as the processing of incoming and outgoing mail.

3Resolve customer complaints.

4Prepare employee work schedules.

5Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.

Also Known As

Delivery Supervisor Distribution Operation Supervisor (SDO) Distribution Operations Manager Distribution Operations Supervisor Mail Delivery Supervisor Mail Superintendent Operations Supervisor Order to Delivery Supervisor Postal Service Sectional Center Manager Postal Superintendent