O*NET Career Intelligence

General and Operations Managers

SOC 11-1021.00

Plan, direct, or coordinate the operations of public or private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services.

Green Occupation Zone 4 Management

Skills

Knowledge

Job Zone

Yes

Green

Top Skills 8

Active Listening

4.0

Speaking

4.0

Monitoring

4.0

Social Perceptiveness

4.0

Coordination

4.0

Reading Comprehension

3.9

Critical Thinking

3.9

Time Management

3.8

Knowledge Areas 8

Administration and Management

4.3

Customer and Personal Service

4.0

Personnel and Human Resources

3.8

English Language

3.7

Mathematics

3.6

Clerical

3.5

Economics and Accounting

3.5

Sales and Marketing

3.5

Key Tasks

1Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.

2Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.

3Direct administrative activities directly related to making products or providing services.

4Prepare staff work schedules and assign specific duties.

5Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.

Also Known As

Adjutant General Adult Daycare Coordinator Assistant Manager Building Manager Business Administrator Business Coordinator Business Development Director Business Manager Chief Administrative Officer Chief Deputy