O*NET Career Intelligence

Lodging Managers

SOC 11-9081.00

Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Zone 4 Management
8
Skills
8
Knowledge
4
Job Zone
No
Green

Top Skills 8

Active Listening
4.1
Service Orientation
4.1
Speaking
4.0
Social Perceptiveness
4.0
Management of Personnel Resources
4.0
Reading Comprehension
3.9
Writing
3.9
Coordination
3.9

Knowledge Areas 8

English Language
4.7
Administration and Management
4.7
Personnel and Human Resources
4.6
Customer and Personal Service
4.5
Mathematics
4.3
Sales and Marketing
4.2
Clerical
4.1
Computers and Electronics
4.1

Key Tasks

1Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
2Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
3Confer and cooperate with other managers to ensure coordination of hotel activities.
4Greet and register guests.
5Monitor the revenue activity of the hotel or facility.

Also Known As

Agricultural Labor Camp Manager Apartment Coordinator Banquet Manager Bed and Breakfast Innkeeper Boardinghouse Keeper Camp Director Campground Manager Director of Rooms Dude Ranch Manager Front Desk Manager

Tools & Equipment

10-key calculators Cash registers Credit card processing machines Desktop computers Handheld computers

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