O*NET Career Intelligence
Gaming Managers
SOC 11-9071.00
Plan, direct, or coordinate gaming operations in a casino. May formulate house rules.
Zone 3
Management
8
Skills
8
Knowledge
3
Job Zone
No
Green
Top Skills 8
Speaking4.0
Critical Thinking4.0
Coordination4.0
Management of Personnel Resources4.0
Monitoring3.9
Social Perceptiveness3.9
Active Listening3.8
Service Orientation3.8
Knowledge Areas 8
Customer and Personal Service4.6
Administration and Management4.0
Mathematics3.8
English Language3.6
Computers and Electronics3.5
Clerical3.3
Law and Government3.3
Public Safety and Security3.2
Key Tasks
1Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
2Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.
3Explain and interpret house rules, such as game rules or betting limits.
4Track supplies of money to tables and perform any required paperwork.
5Resolve customer complaints regarding problems such as payout errors.
Also Known As
Assistant Casino Shift Manager
Baccarat Manager
Bingo Manager
Bookmaker
Card Room Manager
Cardroom Manager
Casino Manager
Casino Shift Manager
Craps Manager
Department Head
Tools & Equipment
10-key calculators
Desktop computers
Laptop computers
Multi-line telephone systems
Personal computers
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