O*NET Career Intelligence

Funeral Service Managers

SOC 11-9061.00

Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.

Zone 3 Management

Skills

Knowledge

Job Zone

Green

Top Skills 8

Service Orientation

4.0

Active Listening

3.8

Speaking

3.8

Social Perceptiveness

3.8

Reading Comprehension

3.6

Monitoring

3.6

Time Management

3.6

Coordination

3.5

Knowledge Areas 8

Customer and Personal Service

4.7

Administration and Management

4.0

English Language

3.9

Clerical

3.5

Computers and Electronics

3.5

Psychology

3.4

Education and Training

3.3

Personnel and Human Resources

3.1

Key Tasks

1Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.

2Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.

3Schedule funerals, burials, or cremations.

4Sell funeral services, products, or merchandise to clients.

5Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.

Also Known As

Arranging Funeral Director Assistant Manager of Operations Funeral Counselor Funeral Home Director Funeral Home General Manager Funeral Home Location Manager Funeral Home Manager Funeral Planner Funeral Planning Counselor Funeral Pre-arrangement Counselor