O*NET Career Intelligence

Food Service Managers

SOC 11-9051.00

Plan, direct, or coordinate activities of an organization or department that serves food and beverages.

Zone 2 Management

Skills

Knowledge

Job Zone

Green

Top Skills 8

Service Orientation

3.9

Active Listening

3.8

Speaking

3.8

Monitoring

3.8

Management of Personnel Resources

3.8

Reading Comprehension

3.6

Critical Thinking

3.6

Social Perceptiveness

3.6

Knowledge Areas 8

Customer and Personal Service

4.6

Administration and Management

4.4

English Language

4.0

Personnel and Human Resources

3.8

Production and Processing

3.7

Food Production

3.7

Education and Training

3.7

Mathematics

3.6

Key Tasks

1Keep records required by government agencies regarding sanitation or food subsidies.

2Investigate and resolve complaints regarding food quality, service, or accommodations.

3Maintain food and equipment inventories, and keep inventory records.

4Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

5Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

Also Known As

Banquet Director Banquet Manager Boarding House Manager Cafe Operator Cafeteria Director Cafeteria Operator Catering Coordinator Catering Director Catering Manager Concessionaire