O*NET Career Intelligence

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

SOC 43-6014.00

Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Zone 3 Office and Administrative Support

Skills

Knowledge

Job Zone

Green

Top Skills 8

Writing

4.0

Reading Comprehension

3.9

Active Listening

3.9

Speaking

3.9

Time Management

3.9

Service Orientation

3.5

Coordination

3.2

Critical Thinking

3.1

Knowledge Areas 8

Clerical

4.6

English Language

4.1

Customer and Personal Service

3.9

Computers and Electronics

3.5

Administration and Management

3.3

Mathematics

2.9

Personnel and Human Resources

2.9

Education and Training

2.6

Key Tasks

1Use computers for various applications, such as database management or word processing.

2Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

3Create, maintain, and enter information into databases.

4Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.

5Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Also Known As

Admin Assistant Admin Secretary Administrative Aide Administrative and Program Specialist Administrative Assistant Administrative Associate Administrative Clerk Administrative Coordinator Administrative Liaison Administrative Resources Associate