O*NET Career Intelligence

Statement Clerks

SOC 43-3021.01

Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.

8
Skills
8
Knowledge
2
Job Zone
No
Green

Top Skills 8

Reading Comprehension
3.2
Active Listening
3.2
Speaking
3.1
Critical Thinking
3.1
Service Orientation
3.0
Monitoring
2.9
Social Perceptiveness
2.9
Complex Problem Solving
2.9

Knowledge Areas 8

Customer and Personal Service
4.1
Clerical
3.7
English Language
3.2
Computers and Electronics
3.2
Economics and Accounting
3.0
Mathematics
2.9
Law and Government
2.6
Public Safety and Security
2.6

Key Tasks

1Post stop-payment notices to prevent payment of protested checks.
2Verify signatures and required information on checks.
3Retrieve checks returned to customers in error, adjusting customer accounts and answering inquiries about errors as necessary.
4Route statements for mailing or over-the-counter delivery to customers.
5Monitor equipment to ensure proper operation.

Also Known As

Account Analyst Account Services Representative Bookkeeping Assistant Check Totaler Data Processor Item Processing Clerk Item Processor Operations Clerk Processing Clerk Reconciler

Tools & Equipment

Check and document signers Check cancelling machines Check filing cabinets Check sorting machines Desktop computers

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