O*NET Career Intelligence

Postal Service Clerks

SOC 43-5051.00

Perform any combination of tasks in a post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage.

8
Skills
8
Knowledge
2
Job Zone
No
Green

Top Skills 8

Active Listening
3.4
Speaking
3.2
Reading Comprehension
3.1
Service Orientation
3.1
Critical Thinking
3.0
Monitoring
3.0
Social Perceptiveness
3.0
Time Management
3.0

Knowledge Areas 8

Customer and Personal Service
4.0
English Language
3.4
Mathematics
3.4
Sales and Marketing
3.0
Clerical
3.0
Computers and Electronics
3.0
Transportation
3.0
Administration and Management
2.9

Key Tasks

1Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
2Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
3Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
4Obtain signatures from recipients of registered or special delivery mail.
5Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.

Also Known As

Bulk Clerk Bulk Mail Clerk Bulk Mail Technician Business Mail Entry Clerk Clerk Counter Clerk Delivery Clerk Distribution Clerk Dock Clerk Mail Agent

Tools & Equipment

Automated mail processing equipment Barcode scanners Barcode sorters Bin stackers Doubles detectors

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