O*NET Career Intelligence

New Accounts Clerks

SOC 43-4141.00

Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.

Zone 2 Office and Administrative Support

Skills

Knowledge

Job Zone

Green

Top Skills 8

Active Listening

4.0

Speaking

4.0

Reading Comprehension

3.5

Service Orientation

3.5

Critical Thinking

3.4

Social Perceptiveness

3.4

Writing

3.1

Monitoring

3.1

Knowledge Areas 8

Customer and Personal Service

4.5

Clerical

3.9

Sales and Marketing

3.9

English Language

3.8

Economics and Accounting

3.6

Mathematics

3.6

Computers and Electronics

3.5

Administration and Management

3.4

Key Tasks

1Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.

2Compile information about new accounts, enter account information into computers, and file related forms or other documents.

3Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.

4Perform teller duties as required.

5Refer customers to appropriate bank personnel to meet their financial needs.

Also Known As

Administrative Assistant Admit Clerk Application Processor Bank Representative Banking Services Clerk Consumer Banker Customer Service Officer Customer Service Representative Customer Service Specialist Financial Service Representative