O*NET Career Intelligence

Medical Secretaries

SOC 43-6013.00

Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Zone 3 Office and Administrative Support

Skills

Knowledge

Job Zone

Green

Top Skills 8

Speaking

4.0

Active Listening

3.9

Service Orientation

3.6

Reading Comprehension

3.2

Writing

3.1

Social Perceptiveness

3.1

Coordination

3.1

Time Management

3.1

Knowledge Areas 8

Customer and Personal Service

4.3

English Language

4.3

Clerical

4.2

Computers and Electronics

3.5

Administration and Management

3.5

Medicine and Dentistry

3.0

Education and Training

3.0

Mathematics

2.8

Key Tasks

1Answer telephones and direct calls to appropriate staff.

2Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.

3Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.

4Maintain medical records, technical library, or correspondence files.

5Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.

Also Known As

Administrative Assistant Administrative Support Specialist Admissions Coordinator Appointment Scheduler Billing Coordinator Certified Medical Administrative Assistant Certified Professional Coder (CPC) Client Service Coordinator Data Transcriber Dental Receptionist