O*NET Career Intelligence
Insurance Claims Clerks
SOC 43-9041.01
Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
8
Skills
8
Knowledge
3
Job Zone
No
Green
Top Skills 8
Reading Comprehension
3.9
Active Listening
3.9
Speaking
3.8
Critical Thinking
3.5
Writing
3.4
Service Orientation
3.2
Social Perceptiveness
3.0
Mathematics
2.9
Knowledge Areas 8
Customer and Personal Service
4.2
English Language
3.9
Clerical
3.8
Computers and Electronics
3.1
Mathematics
3.0
Administration and Management
2.6
Law and Government
2.6
Communications and Media
2.4
Key Tasks
1Enter claims information into database systems.
2Prepare insurance claim forms or related documents and review them for
completeness.
3Calculate amount of claim.
4Post or attach information to claim file.
5Transmit claims for payment or further investigation.
Also Known As
Call Center Representative
Claim Processing Specialist
Claim Representative
Claim Service Representative
Claim Taker
Claim Technician
Claims Adjudicator
Claims Adjuster
Claims Assistant
Claims Associate
Tools & Equipment
10-key calculators
Desktop computers
Dictation machines
Personal computers
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