O*NET Career Intelligence

Couriers and Messengers

SOC 43-5021.00

Pick up and deliver messages, documents, packages, and other items between offices or departments within an establishment or directly to other business concerns, traveling by foot, bicycle, motorcycle, automobile, or public conveyance.

Zone 2 Office and Administrative Support

Skills

Knowledge

Job Zone

Green

Top Skills 8

Active Listening

3.2

Speaking

3.2

Time Management

3.2

Reading Comprehension

3.0

Writing

3.0

Critical Thinking

3.0

Service Orientation

3.0

Judgment and Decision Making

2.9

Knowledge Areas 8

Customer and Personal Service

3.8

Transportation

3.8

English Language

3.5

Public Safety and Security

2.4

Clerical

2.3

Geography

2.2

Law and Government

2.1

Medicine and Dentistry

1.9

Key Tasks

1Deliver and pick up medical records, lab specimens, and medications to and from hospitals and other medical facilities.

2Obtain signatures and payments, or arrange for recipients to make payments.

3Record information, such as items received and delivered and recipients' responses to messages.

4Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.

5Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.