O*NET Career Intelligence

Cargo and Freight Agents

SOC 43-5011.00

Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

Zone 2 Office and Administrative Support

Skills

Knowledge

Job Zone

Green

Top Skills 8

Speaking

3.9

Active Listening

3.6

Critical Thinking

3.2

Monitoring

3.2

Service Orientation

3.2

Reading Comprehension

3.1

Complex Problem Solving

3.1

Time Management

3.1

Knowledge Areas 8

Transportation

4.4

Customer and Personal Service

4.1

English Language

3.7

Geography

3.5

Public Safety and Security

3.3

Clerical

3.2

Sales and Marketing

3.1

Mathematics

3.1

Key Tasks

1Advise clients on transportation and payment methods.

2Track delivery progress of shipments.

3Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.

4Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.

5Estimate freight or postal rates and record shipment costs and weights.

Also Known As

Air Export Coordinator Assistant Import Manager Booking Clerk Cargo Agent Cargo Operations Agent Cargo Router Container Coordinator Delivery Supervisor Department-Traffic-Freight Router Director Surface Transportation