O*NET Career Intelligence
Waiters and Waitresses
SOC 35-3031.00
Take orders and serve food and beverages to patrons at tables in dining establishment.
8
Skills
8
Knowledge
2
Job Zone
No
Green
Top Skills 8
Active Listening3.8
Speaking3.6
Service Orientation3.6
Social Perceptiveness3.5
Coordination3.1
Monitoring3.0
Critical Thinking2.9
Active Learning2.9
Knowledge Areas 8
Customer and Personal Service4.4
English Language3.8
Sales and Marketing3.5
Food Production3.2
Administration and Management2.9
Mathematics2.7
Personnel and Human Resources2.6
Psychology2.5
Key Tasks
1Take orders from patrons for food or beverages.
2Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
3Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
4Collect payments from customers.
5Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Also Known As
Banquet Server
Banquet Waiter/Waitress
Bar Waiter/Waitress
Buffet Server
Buffet Waiter/Waitress
Car Hop
Club Waiter/Waitress
Cocktail Server
Deck Steward
Dining Car Server
Tools & Equipment
Alphanumeric paging equipment
Carving knives
Cash registers
Credit card processing machines
Personal digital assistants PDA
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