O*NET Career Intelligence
First-Line Supervisors of Food Preparation and Serving Workers
SOC 35-1012.00
Directly supervise and coordinate activities of workers engaged in preparing and serving food.
8
Skills
8
Knowledge
2
Job Zone
No
Green
Top Skills 8
Speaking3.9
Monitoring3.9
Coordination3.9
Active Listening3.8
Service Orientation3.8
Instructing3.6
Management of Personnel Resources3.6
Reading Comprehension3.4
Knowledge Areas 8
Customer and Personal Service4.2
Food Production4.1
Production and Processing3.7
Administration and Management3.6
Personnel and Human Resources3.5
English Language3.5
Education and Training3.4
Mathematics3.3
Key Tasks
1Perform various financial activities, such as cash handling, deposit preparation, and payroll.
2Resolve customer complaints regarding food service.
3Compile and balance cash receipts at the end of the day or shift.
4Present bills and accept payments.
5Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
Also Known As
Banquet Captain
Banquet Stewardess
Banquet Supervisor
Bar Manager
Bartender Manager
Cafeteria Manager
Cafeteria Supervisor
Canteen Manager
Captain
Cargo Vessel Stewardess
Tools & Equipment
Barcode scanners
Card readers
Cash registers
Credit card processing machines
Desktop computers
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