O*NET Career Intelligence
First-Line Supervisors of Food Preparation and Serving Workers
SOC 35-1012.00
Directly supervise and coordinate activities of workers engaged in preparing and serving food.
8
Skills
8
Knowledge
2
Job Zone
No
Green
Top Skills 8
Speaking
3.9
Monitoring
3.9
Coordination
3.9
Active Listening
3.8
Service Orientation
3.8
Instructing
3.6
Management of Personnel Resources
3.6
Reading Comprehension
3.4
Knowledge Areas 8
Customer and Personal Service
4.2
Food Production
4.1
Production and Processing
3.7
Administration and Management
3.6
Personnel and Human Resources
3.5
English Language
3.5
Education and Training
3.4
Mathematics
3.3
Key Tasks
1Perform various financial activities, such as cash handling, deposit preparation, and
payroll.
2Resolve customer complaints regarding food service.
3Compile and balance cash receipts at the end of the day or shift.
4Present bills and accept payments.
5Inspect supplies, equipment, and work areas to ensure efficient service and
conformance to standards.
Also Known As
Banquet Captain
Banquet Stewardess
Banquet Supervisor
Bar Manager
Bartender Manager
Cafeteria Manager
Cafeteria Supervisor
Canteen Manager
Captain
Cargo Vessel Stewardess
Tools & Equipment
Barcode scanners
Card readers
Cash registers
Credit card processing machines
Desktop computers
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