O*NET Career Intelligence
Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
SOC 35-9031.00
Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
8
Skills
8
Knowledge
2
Job Zone
No
Green
Top Skills 8
Active Listening
3.6
Speaking
3.4
Social Perceptiveness
3.2
Service Orientation
3.2
Coordination
3.0
Reading Comprehension
2.9
Critical Thinking
2.9
Negotiation
2.9
Knowledge Areas 8
Customer and Personal Service
4.5
English Language
3.8
Food Production
3.7
Sales and Marketing
3.4
Mathematics
3.0
Administration and Management
2.9
Public Safety and Security
2.7
Communications and Media
2.6
Key Tasks
1Provide guests with menus.
2Assign patrons to tables suitable for their needs and according to rotation so that
servers receive an appropriate number of seatings.
3Greet guests and seat them at tables or in waiting areas.
4Answer telephone calls and respond to inquiries or transfer calls.
5Operate cash registers to accept payments for food and beverages.
Also Known As
Bar Host
Bar Host/Hostess
Bar Hostess
Buffet Hostess
Dining Room Host
Dining Room Host/Hostess
Dining Room Hostess
General Teller
Greeter
Hospitality Coordinator
Tools & Equipment
Carbonated beverage dispensers
Cash registers
Commercial coffeemakers
Desktop computers
Handheld calculators
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