O*NET Career Intelligence

Counter Attendants, Cafeteria, Food Concession, and Coffee Shop

SOC 35-3022.00

Serve food to diners at counter or from a steam table.

Zone 1 Food Preparation and Serving Related

Skills

Knowledge

Job Zone

Green

Top Skills 8

Active Listening

3.6

Service Orientation

3.2

Speaking

3.0

Social Perceptiveness

3.0

Time Management

3.0

Reading Comprehension

2.9

Critical Thinking

2.9

Monitoring

2.9

Knowledge Areas 8

Customer and Personal Service

4.0

Food Production

3.6

Sales and Marketing

3.5

English Language

3.2

Public Safety and Security

3.0

Administration and Management

3.0

Computers and Electronics

2.9

Mathematics

2.9

Key Tasks

1Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.

2Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.

3Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.

4Balance receipts and payments in cash registers.

5Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.

Also Known As

Bistro Team Member Cafe Server Cafeteria Food Server Cafeteria Lunchroom Counter Attendant Cafeteria Server Cafeteria Worker Candy Attendant Candy Bar Attendant Candy Counter Clerk Canteen Operator