O*NET Career Intelligence

Spa Managers

SOC 39-1021.01

Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.

8
Skills
8
Knowledge
3
Job Zone
No
Green

Top Skills 8

Speaking
4.0
Monitoring
4.0
Coordination
4.0
Critical Thinking
3.9
Social Perceptiveness
3.9
Service Orientation
3.9
Management of Personnel Resources
3.9
Active Listening
3.8

Knowledge Areas 8

Clerical
4.4
Customer and Personal Service
4.3
Administration and Management
4.2
English Language
3.9
Education and Training
3.7
Personnel and Human Resources
3.6
Sales and Marketing
3.4
Mathematics
3.4

Key Tasks

1Respond to customer inquiries or complaints.
2Schedule guest appointments.
3Maintain client databases.
4Coordinate facility schedules to maximize usage and efficiency.
5Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.

Also Known As

Assistant Spa Director Assistant Spa Manager Associate Spa Director Day Spa Manager Department Manager Director of Spa and Guest Experience Health Spa Manager Manager Massage Department Med Spa Manager Owner-Spa Director

Tools & Equipment

Desktop computers Electronic cash registers Laser facsimile machines Multi-line telephone systems Payment processing terminals

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