O*NET Career Intelligence

Labor Relations Specialists

SOC 13-1075.00

Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.

8
Skills
8
Knowledge
4
Job Zone
No
Green

Top Skills 8

Active Listening
4.5
Speaking
4.4
Reading Comprehension
4.2
Negotiation
4.2
Writing
4.1
Persuasion
4.1
Critical Thinking
3.9
Social Perceptiveness
3.9

Knowledge Areas 8

English Language
4.5
Personnel and Human Resources
4.3
Law and Government
4.0
Administration and Management
3.8
Customer and Personal Service
3.2
Education and Training
3.2
Communications and Media
3.1
Mathematics
3.0

Key Tasks

1Negotiate collective bargaining agreements.
2Monitor company or workforce adherence to labor agreements.
3Present the position of the company or of labor during arbitration or other labor negotiations.
4Write letters related to labor relations activities, such as letters to amend collective bargaining agreements, letters of dispute or conciliation, or letters to seek clarification of contract terms.
5Draft contract proposals or counter-proposals for collective bargaining or other labor negotiations.

Also Known As

Business Agent Business Representative Collective Bargaining Specialist Conciliator Contract Negotiator Employee Relations Assistant Employee Relations Representative Employee Relations Specialist Employee Representative Employer Relations Representative

Tools & Equipment

Digital copiers Handheld calculators Image scanners Laptop computers Laser facsimile machines

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