O*NET Career Intelligence

Credit Counselors

SOC 13-2071.00

Advise and educate individuals or organizations on acquiring and managing debt. May provide guidance in determining the best type of loan and explaining loan requirements or restrictions. May help develop debt management plans, advise on credit issues, or provide budget, mortgage, and bankruptcy counseling.

Zone 4 Business and Financial Operations

Skills

Knowledge

Job Zone

Green

Top Skills 8

Active Listening

3.9

Writing

3.9

Speaking

3.9

Reading Comprehension

3.8

Critical Thinking

3.8

Active Learning

3.6

Service Orientation

3.6

Persuasion

3.5

Knowledge Areas 8

Customer and Personal Service

4.5

English Language

3.7

Clerical

3.4

Education and Training

3.1

Mathematics

3.1

Therapy and Counseling

3.1

Psychology

2.8

Computers and Electronics

2.7

Key Tasks

1Assess clients' overall financial situation by reviewing income, assets, debts, expenses, credit reports, or other financial information.

2Create debt management plans, spending plans, or budgets to assist clients to meet financial goals.

3Calculate clients' available monthly income to meet debt obligations.

4Prioritize client debt repayment to avoid dire consequences, such as bankruptcy or foreclosure or to reduce overall costs, such as by paying high-interest or short-term loans first.

5Recommend strategies for clients to meet their financial goals, such as borrowing money through loans or loan programs, declaring bankruptcy, making budget adjustments, or enrolling in debt management plans.

Also Known As

Branch Credit Counselor Certified Consumer Credit and Housing Counselor Certified Credit Counselor Certified Personal Finance Counselor Collections Representative Consumer Credit Counselor Counseling Program Leader Counselor Credit Balance Specialist Credit Counselor