O*NET Career Intelligence
Transportation Attendants, Except Flight Attendants
SOC 53-6061.00
Provide services to ensure the safety and comfort of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as greeting passengers, explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
8
Skills
8
Knowledge
2
Job Zone
No
Green
Top Skills 8
Service Orientation
3.9
Active Listening
3.8
Speaking
3.8
Social Perceptiveness
3.8
Monitoring
3.2
Reading Comprehension
3.0
Coordination
3.0
Persuasion
3.0
Knowledge Areas 8
Transportation
3.7
English Language
3.5
Customer and Personal Service
3.2
Public Safety and Security
3.2
Psychology
2.5
Administration and Management
2.4
Telecommunications
2.4
Clerical
2.3
Key Tasks
1Secure passengers for transportation by buckling seatbelts or fastening wheelchairs
with tie-down straps.
2Provide boarding assistance to elderly, sick, or injured people.
3Respond to passengers' questions, requests, or complaints.
4Determine or facilitate seating arrangements.
5Provide customers with information on routes, gates, prices, timetables, terminals,
or concourses.
Also Known As
Airline Lounge Receptionist
Airport Attendant
Attendant
Bath Aide
Bath Steward/Stewardess
Bus Aide
Bus Assistant
Bus Attendant
Bus Monitor
Bus Steward
Tools & Equipment
Barcode scanners
Computerized cash registers
Digital video cameras
First aid equipment
High-powered flashlights
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