O*NET Career Intelligence

Transportation Attendants, Except Flight Attendants

SOC 53-6061.00

Provide services to ensure the safety and comfort of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as greeting passengers, explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

8
Skills
8
Knowledge
2
Job Zone
No
Green

Top Skills 8

Service Orientation
3.9
Active Listening
3.8
Speaking
3.8
Social Perceptiveness
3.8
Monitoring
3.2
Reading Comprehension
3.0
Coordination
3.0
Persuasion
3.0

Knowledge Areas 8

Transportation
3.7
English Language
3.5
Customer and Personal Service
3.2
Public Safety and Security
3.2
Psychology
2.5
Administration and Management
2.4
Telecommunications
2.4
Clerical
2.3

Key Tasks

1Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
2Provide boarding assistance to elderly, sick, or injured people.
3Respond to passengers' questions, requests, or complaints.
4Determine or facilitate seating arrangements.
5Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.

Also Known As

Airline Lounge Receptionist Airport Attendant Attendant Bath Aide Bath Steward/Stewardess Bus Aide Bus Assistant Bus Attendant Bus Monitor Bus Steward

Tools & Equipment

Barcode scanners Computerized cash registers Digital video cameras First aid equipment High-powered flashlights

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