O*NET Career Intelligence

Social and Human Service Assistants

SOC 21-1093.00

Assist in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.

Zone 4 Community and Social Service

Skills

Knowledge

Job Zone

Green

Top Skills 8

Active Listening

4.0

Speaking

4.0

Social Perceptiveness

4.0

Service Orientation

4.0

Writing

3.8

Reading Comprehension

3.6

Monitoring

3.6

Critical Thinking

3.5

Knowledge Areas 8

Psychology

4.5

Customer and Personal Service

4.3

English Language

4.2

Therapy and Counseling

4.0

Sociology and Anthropology

3.7

Clerical

3.2

Education and Training

3.2

Public Safety and Security

3.0

Key Tasks

1Keep records or prepare reports for owner or management concerning visits with clients.

2Provide information or refer individuals to public or private agencies or community services for assistance.

3Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.

4Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.

5Submit reports and review reports or problems with superior.

Also Known As

Addictions Counselor Assistant Adult Day Care Worker Advocate Assistant Case Manager Boy's Adviser Care Coordinator Case Aide Case Management Assistant Case Monitor Case Work Aide