O*NET Career Intelligence

First-Line Supervisors of Housekeeping and Janitorial Workers

SOC 37-1011.00

Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.

Zone 2 Building and Grounds Cleaning and Maintenance

Skills

Knowledge

Job Zone

Green

Top Skills 8

Speaking

3.4

Monitoring

3.4

Social Perceptiveness

3.4

Time Management

3.4

Management of Personnel Resources

3.4

Coordination

3.2

Reading Comprehension

3.1

Active Listening

3.1

Knowledge Areas 8

Customer and Personal Service

4.0

Administration and Management

3.9

Education and Training

3.4

English Language

3.3

Personnel and Human Resources

3.3

Public Safety and Security

3.1

Clerical

2.8

Mathematics

2.7

Key Tasks

1Plan and prepare employee work schedules.

2Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.

3Inspect work performed to ensure that it meets specifications and established standards.

4Perform or assist with cleaning duties as necessary.

5Confer with staff to resolve performance and personnel problems, and to discuss company policies.

Also Known As

Building Cleaning Supervisor Building Maintenance Supervisor Building Services Supervisor Building Superintendent, Cleaning, Painting, Maintenance Building Superintendent, Custodian, Janitor, Maintenance Building Supervisor Buildings and Grounds Coordinator Buildings and Grounds Director Buildings and Grounds Superintendent Buildings and Grounds Supervisor